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TERMS & CONDITIONS

Downloads Policy

  1. Immediate Access
    After completing your purchase, you will receive an email with a download link to your template(s). You can also access your purchased items by logging into your account on our website.

  2. Unlimited Downloads
    Once you have purchased a template, you can download it as many times as needed. The download link will remain active for12 months from the date of purchase. Please ensure you save a copy of the file for future use.

  3. File Format and Compatibility
    Our templates are provided in specific formats such as PowerPoint (PPTX), Google Slides, and Keynote. Be sure to check the product description to confirm compatibility with your software. If you encounter any issues with the file format, please contact our support team.

  4. Download Issues
    If you experience any problems downloading your template (e.g., broken links, corrupted files, please contact us for assistance. We will ensure you receive your product promptly.

Refund Policy

  1. No Refunds on Digital Products
    Due to the digital nature of our templates, all sales are final. Once a template has been purchased and downloaded, we cannot offer refunds, exchanges, or cancellations. Please review the product details carefully before making a purchase.

  2. Template Issues
    If you encounter any technical issues with your template, such as file corruption or download problems, please reach out to our customer support team. We will work with you to resolve any issues and ensure you can use the product as intended.

  3. Accidental Purchases
    We understand that mistakes can happen. If you have made an accidental purchase and have not yet downloaded the template, please contact us immediately. In some cases, we may be able to offer a store credit or alternative solution.

  4. Product Descriptions
    We strive to provide detailed product descriptions, including file formats, features, and compatibility information, so you can make informed decisions. If you have any doubts or questions before purchasing, feel free to contact us, and we’ll be happy to help clarify.

  5. Exchanges
    We do not offer exchanges on our templates. However, if there is an issue with the product or if it does not match the description provided, please get in touch, and we will assist you in finding a resolution.

  6. Customer Support
    Our priority is customer satisfaction. If you are experiencing any problems or have concerns about your purchase, don't hesitate to contact us at [support email] or through our contact form. We typically respond within 24-48 hours.

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